Contact Bookmyshow Customer Service
Bookmyshow Phone Numbers and Emails
Customer Service:
-
+91 226 144 5050
Bookmyshow Emails:
Bookmyshow Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bookmyshow Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bookmyshow is 912261445050.
The longest wait times are on Saturday, while the shortest are on Tuesday. The average call time is 4 minutes.
People call Bookmyshow mainly because of refund, activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bookmyshow Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bookmyshow is 912261445050.
The longest wait times are on Saturday, while the shortest are on Tuesday. The average call time is 4 minutes.
People call Bookmyshow mainly because of refund, activation/ cancellation, payments and charges.
27% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Bookmyshow is helpdesk@bookmyshow.com. 74% of customers use this email address to address their issues and concerns.
Contact Information
Bookmyshow Website:
Bookmyshow Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Bookmyshow House, Empressa 14,
Sahar Road off Western Express Highway,
Opp Jaisingh Business Centre,
Andheri East, Mumbai – 400099
3. Bengaluru: Ground Floor, 15 Rest House,
Tirupatii enterprises, Crescent Road,
Bengaluru- 560001
4. Chennai: G Block, Plot No. 1187, 1st Street,
Anna Nagar, Chennai,
Chennai, Tamil Nadu, 600040
5. Hyderabad: H. No 8-2-248/1/757/57A,
3rd Floor Corporation Bank building, Road No-03,
Near Nagarjuna Circle Panjagutta, Hyderabad - 50082
6. Noida: Sector 125, Plot No. 8, 8 Square,
New Okhla Industrial Development Area, Noida,
Gautam Buddha Nagar, Uttar Pradesh - 201303
7. Kolkata: 4th floor, Unit No 8,
Azimgunj House, 7, Camac Street,
Kolkata, West Bengal, 700017
Bookmyshow Customer Service Reviews
I had a terrible experience with BookMyShow recently. I booked tickets for an 18+ movie (Dhurandhar) at PVR Cinemas, and at no point during the booking process did I see any clear or visible pop-up warning that minors are not allowed.
Because of this, PVR denied entry to me and my son at the auditorium. It was embarrassing, disappointing for my child, and completely avoidable if BookMyShow had displayed proper age-restriction information clearly.
To make things worse, BookMyShows customer support was unhelpful and dismissive. Instead of acknowledging the issue, they simply claimed that a pop-up was shown something I definitely did not see and then refused to provide a refund.
Their live chat support was equally frustrating; I waited for almost an hour, and no agent ever connected.
A platform this widely used should prioritize clear communication, transparency, and responsible customer support. Unfortunately, BookMyShow failed on all fronts in this experience.
I hope they improve their booking interface and customer service, but based on this incident, Im extremely disappointed and will think twice before using BookMyShow again.
Summary of Bookmyshow Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bookmyshow?
Refund Question:
- “Refund Amnt : 734/-”
- “Refund pament”
- “Refund amount”
Activation/ Cancellation Question:
- “Booking cancel”
- “Booking cancellation”
- “Cancellation of today's ticket”
Payments and Charges Question:
- “Amount not received”
- “Amount debited but ticket not received”
- “Transaction done,but tickets is not booked”
Request for Information Question:
- “Ticket related query”
- “Booking related query”
- “Ticket booking related”
Shipping and Delivery Question:
- “Ticket not received”
- “I have booked a show of kisi ko batana mat but show location has been changed and I have opted for refund but no response got till now”
- “Ticket massage not coming”
Product/ Service Question:
- “Complaint”
- “Hi, I want to book a movie for 8 persons, also I have 2 daughters one is 6 years old and the younger one is 6 months old ...I just want to confirm with you are they allowed with me ?”
- “Ticket failed amount not received”
Return/ Replace Question:
- “I want to date change”
- “I want to change date of show”
- “Change of date”
Account Question:
- “Change phone no. On the booking”
- “Account paise cut ho gaya ticket booking nahi huva”
- “Redeem code”
Cards Question:
- “My card has been debited but the ticket has not been issued.”
- “Unable to apply offer by using card”
- “Card offers are not applicable”
Website/ Application Question:
- “PVR cinema Ticket is not reflecting in the website”
- “Book my show installed Balachander”
- “Book my show installed”
Staff Question:
- “Asking about service”
- “PVR theater staff is not allowing inside the theater”
- “Bakwas service”
Employment Question:
- “I cannot apply for a job”
Other Question:
- “My mistake the tickets are booked for today's date instead I want to book for 16/12/25”
- “Regarding my movie booking”
- “Pending”
Compare Bookmyshow Customer Service To
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